Profitable Giving Canada (PGC) offers a full and complete refund of fees in situations where they were incorrectly collected. This includes duplications, errors, and incorrect invoices or amounts. For other payments, PGC offers a 72 hour, “no questions asked” refund as long as the service or product purchased has not been delivered, or is a product that can be returned without copy. For the Profitable Giving Specialist accreditation program, PGC offers no refund of fees since access to this program is fully automated, including the issuance of the PGS certificate. PGC is always willing to hear and consider special circumstances. Please send all inquiries to [email protected].
PGC 300-2 Issue 1.0